Frequently Asked Questions (FAQ)
Here you'll find answers to the questions which people ask us the most.
You can create a free account by providing us with a username, password and a valid e-mail address.
How do I log in?
If you have an account, you can login with your chosen username and password.
How can I retrieve my password?
If you forgot your password, we can resend it to the e-mail address you supplied us with.
Can I change my password?
Sure, just edit your preferences.
Can I manually add a feed to PodNova?
Of course you can add a feed manually.
How can I browse through the directory?
You can click on the various directory nodes which are available, you can start at the top level.
How is the PodNova Top 40 calculated?
We can't explain in detail, but it has to do with quantity (number of subscribers) and quality (ratings).
Where can I find featured Channels?
They are often displayed in the right bar, but we also created a dedicated page for featured Channels with an archive.
Can I see all the used tags?
You can take a look at all the public tags.
Why do some podcasts sounds funny like chipmunks?
We created a Flash player to listen online to mp3's, unfortunately Flash doesn't support mp3's which are encoded at a rate that is not a multiple of 11.025 kHz. When you download the file with the PodNova Desktop Client, it will play normally on your computer or mp3 device.
What is the difference between private and public channels?
Private channels are created by PodNova for the account holder (i.e. Clippings, friends, inbox). Public channels are maintained by third parties, and those are the channels you subscribe to.
How can I share an Episode?
If you're logged on you get an extra menu in the righthand bar which says "Share this Episode". Click that specific link, select the friend you want to send it to, optionally type an extra message and confirm by clicking the button.
How can I rate a Channel or Episode?
If you're logged on you get an extra menu in the righthand bar which says "Rate this Channel" or "Rate this Episode". Click on a star to confirm your rating. You can change your rating at any time by clicking on another star.
How can I get featured?
Just send us a message and supply us with the Channel address and why it should be featured.
Why should I be claiming my Channel?
We have some very interesting statistical features up our sleeve for feed owners. For now, the feed will show up nicely within your profile.
How can I claim my Channel?
On the Channel you'd like to claim there is a link located under 'Details' which says "Claim this Channel!". Click that link and follow the instructions.
What are Clippings?
Clippings are separate Episodes you select to be queued, by using Clippings you don't have to fully subscribe to a Channel.
What is the difference between public and private tags?
Public tags are shared and visible for all account holders. Private tags are only visible for you. If you'd like to use language specific words, then you can use private tags.
How can I search with tags?
On the Channel and Episode pages it is possible to click on tags to search for related content. These tags are marked with this icon:
.
How can I filter with tags?
We not only use tags to search for related content, but -at the same time- also to organize your subscriptions. If you click on a tag within the subscriptions part (Subscriptions and Today) you filter the current page on that specific tag. These tags are marked with this icon:
.
Where can I add/remove tags?
You can add/remove tags on the Channel and Episode pages.
What is PodNova Today?
PodNova Today is a so called "River of News". Dave Winer has a nice definition of how a River of News works. To this concept we've added the element of scrolling through the Episodes themselves (by being able to rotate through the various Episodes per Channel). And on top of that it is also possible to apply filter tags to have a better overview on the content.
Where can I see an overview of Channels I'm currently subscribed to?
If you click on the Subscriptions Tab you'll get a nice overview.
What is 'Import OPML'?
It's possible that you have your current subscriptions in some software which lets you create an export in OPML format. If so, you can use that file to import all those subscriptions in one time to PodNova.
What are 'Your PodNova Feeds'?
These are feeds which we provide for you, read the details.
Why should I download the PodNova Desktop Client?
You can use a variety of different client applications to work with PodNova (iTunes, Juice Receiver, and any other client which supports Dynamic OPML). However, we recommend using the client we've developed ourself as it integrates the nicest with the online environment. Download your (free) copy.
How can I terminate my account?
You can terminate your account by confirming, and clicking the button on the account termination page.
How can I set or edit my preferences?
At all times you can edit your preferences.
Where can I find my profile?
Your profile can be found on the internet address that looks like this http://www.podnova.com/profile/[your username].
Where can I find my friends?
Your friends can be found in 'Your Friends' under the Community Tab.
How can I search for a friend?
You can search through the profiles on the various input types available. To prevent abuse there is a maximumresult of 100 profiles per searchquery.
How can I send an invitation to someone to join PodNova?
Invite someone to join by filling in this little form.
How can I enable single click subscriptions?
You can generate a single click chicklet by providing your feed and hit the 'Generate chicklet code' button. Then copy/paste this piece of HTML in your site, and you're set.
How can I add a friend?
On the profile pages there is a button available which says "add friend", if you click it, a request will be send to that person. If that person accepts you as a friend, than you both have the ability to share Channels and Episodes.
Who has access to the Area for Channel Owners?
The Area for Channel Owners is set up for people who have successfully claimed their Channels. You can configure various administrative settings, view statistics, enable donations and lots more. To verify that you own a Channel, you need to Claim it.
How can I access the Area for Channel Owners?
You need to have a Free Account, and you must have claimed at least one Channel successfully. After that there is a link displayed on your profilepage which is linking to the Area for Channel Owners.
Can I enable PayPal donations via PodNova?
Sure. If you have a PayPal account, you can start accepting donations via PodNova immediately. If you don't have a PayPal account yet, create one first.
Does PodNova keep an amount of every donation?
No, we just make it as easy as possible for Channel owners to start accepting donations.
How come that my Channel shows up in a (sub)directory?
If you didn't set it manually in the Area for Channel Owners, then you probably have tags in your feed for iTunes to specify a category. We inherit these settings. As our directory is extended you do have the possibility to manually override the iTunes specific tags.
How can I get my Channel in a certain (sub)directory?
You can do so by clicking the icon which says 'Configure administrative settings for this Channel'. You then access a page where you specify the (sub)directories where you'd like your Channel to show up.
Can I change the (sub)directories where my Channel shows up?
Yes, you can always change your settings, see the answer on the question above.
In how many (sub)directories I can put my Channel?
You can get your Channel displayed in three different (sub)directories.
Do you provide statistics about my Channel?
Yes, we provide some basic statistics. You must claim your Channel first to have access to it.
Where can I find more information about who's behind PodNova?
You can read more about us on the About PodNova page.
Where can I find the terms of use?
You can find them on the terms of use page.
Where can I find the PodNova Blog?
Subscribe to our blog as we frequently announce new stuff there.
- How can I create a free account?
- How do I log in?
- How can I retrieve my password?
- Can I change my password?
- How do I add a feed to PodNova?
- How can I browse through the directory?
- How is the PodNova Top 40 calculated?
- Where can I find featured Channels?
- Where can I find all the used tags?
- Why do some podcasts sounds funny like chipmunks?
- What is the difference between private and public Channels?
- How can I share an Episode?
- How can I rate a Channel or Episode?
- How can I get featured?
- Why should I be claiming my Channel?
- How can I claim my Channel?
- What are Clippings?
- What is the difference between public and private Tags?
- How can I search with tags?
- How can I filter with tags?
- Where can I add/remove tags?
- Where can I see an overview of Channels I'm currently subscribed to?
- What is 'Import OPML'?
- What are 'Your PodNova Feeds'?
- Why should I download the PodNova Desktop Client?
- How can I terminate my account?
- Where can I set my preferences?
- Where can I find my profile?
- Where can I find my friends?
- How can I search for a friend?
- How can I send an invitation to someone to join PodNova?
- How can I enable single click subscriptions?
- How can I add a friend?
- Who has access to the Area for Channel Owners?
- How can I access the Area for Channel Owners?
- Can I enable PayPal donations via PodNova?
- Does PodNova keep an amount of every donation?
- How come that my Channel shows up in a (sub)directory?
- How can I get my Channel in a certain (sub)directory?
- Can I change the (sub)directories where my Channel shows up?
- In how many (sub)directories I can put my Channel?
- Do you provide statistics about my Channel?
- Where can I find more information about who's behind PodNova?
- Where can I find the terms of use?
- Where can I find the PodNova Blog?
Answers to the questions
How can I create a free account?You can create a free account by providing us with a username, password and a valid e-mail address.
How do I log in?
If you have an account, you can login with your chosen username and password.
How can I retrieve my password?
If you forgot your password, we can resend it to the e-mail address you supplied us with.
Can I change my password?
Sure, just edit your preferences.
Can I manually add a feed to PodNova?
Of course you can add a feed manually.
How can I browse through the directory?
You can click on the various directory nodes which are available, you can start at the top level.
How is the PodNova Top 40 calculated?
We can't explain in detail, but it has to do with quantity (number of subscribers) and quality (ratings).
Where can I find featured Channels?
They are often displayed in the right bar, but we also created a dedicated page for featured Channels with an archive.
Can I see all the used tags?
You can take a look at all the public tags.
Why do some podcasts sounds funny like chipmunks?
We created a Flash player to listen online to mp3's, unfortunately Flash doesn't support mp3's which are encoded at a rate that is not a multiple of 11.025 kHz. When you download the file with the PodNova Desktop Client, it will play normally on your computer or mp3 device.
What is the difference between private and public channels?
Private channels are created by PodNova for the account holder (i.e. Clippings, friends, inbox). Public channels are maintained by third parties, and those are the channels you subscribe to.
How can I share an Episode?
If you're logged on you get an extra menu in the righthand bar which says "Share this Episode". Click that specific link, select the friend you want to send it to, optionally type an extra message and confirm by clicking the button.
How can I rate a Channel or Episode?
If you're logged on you get an extra menu in the righthand bar which says "Rate this Channel" or "Rate this Episode". Click on a star to confirm your rating. You can change your rating at any time by clicking on another star.
How can I get featured?
Just send us a message and supply us with the Channel address and why it should be featured.
Why should I be claiming my Channel?
We have some very interesting statistical features up our sleeve for feed owners. For now, the feed will show up nicely within your profile.
How can I claim my Channel?
On the Channel you'd like to claim there is a link located under 'Details' which says "Claim this Channel!". Click that link and follow the instructions.
What are Clippings?
Clippings are separate Episodes you select to be queued, by using Clippings you don't have to fully subscribe to a Channel.
What is the difference between public and private tags?
Public tags are shared and visible for all account holders. Private tags are only visible for you. If you'd like to use language specific words, then you can use private tags.
How can I search with tags?
On the Channel and Episode pages it is possible to click on tags to search for related content. These tags are marked with this icon:
.How can I filter with tags?
We not only use tags to search for related content, but -at the same time- also to organize your subscriptions. If you click on a tag within the subscriptions part (Subscriptions and Today) you filter the current page on that specific tag. These tags are marked with this icon:
.Where can I add/remove tags?
You can add/remove tags on the Channel and Episode pages.
What is PodNova Today?
PodNova Today is a so called "River of News". Dave Winer has a nice definition of how a River of News works. To this concept we've added the element of scrolling through the Episodes themselves (by being able to rotate through the various Episodes per Channel). And on top of that it is also possible to apply filter tags to have a better overview on the content.
Where can I see an overview of Channels I'm currently subscribed to?
If you click on the Subscriptions Tab you'll get a nice overview.
What is 'Import OPML'?
It's possible that you have your current subscriptions in some software which lets you create an export in OPML format. If so, you can use that file to import all those subscriptions in one time to PodNova.
What are 'Your PodNova Feeds'?
These are feeds which we provide for you, read the details.
Why should I download the PodNova Desktop Client?
You can use a variety of different client applications to work with PodNova (iTunes, Juice Receiver, and any other client which supports Dynamic OPML). However, we recommend using the client we've developed ourself as it integrates the nicest with the online environment. Download your (free) copy.
How can I terminate my account?
You can terminate your account by confirming, and clicking the button on the account termination page.
How can I set or edit my preferences?
At all times you can edit your preferences.
Where can I find my profile?
Your profile can be found on the internet address that looks like this http://www.podnova.com/profile/[your username].
Where can I find my friends?
Your friends can be found in 'Your Friends' under the Community Tab.
How can I search for a friend?
You can search through the profiles on the various input types available. To prevent abuse there is a maximumresult of 100 profiles per searchquery.
How can I send an invitation to someone to join PodNova?
Invite someone to join by filling in this little form.
How can I enable single click subscriptions?
You can generate a single click chicklet by providing your feed and hit the 'Generate chicklet code' button. Then copy/paste this piece of HTML in your site, and you're set.
How can I add a friend?
On the profile pages there is a button available which says "add friend", if you click it, a request will be send to that person. If that person accepts you as a friend, than you both have the ability to share Channels and Episodes.
Who has access to the Area for Channel Owners?
The Area for Channel Owners is set up for people who have successfully claimed their Channels. You can configure various administrative settings, view statistics, enable donations and lots more. To verify that you own a Channel, you need to Claim it.
How can I access the Area for Channel Owners?
You need to have a Free Account, and you must have claimed at least one Channel successfully. After that there is a link displayed on your profilepage which is linking to the Area for Channel Owners.
Can I enable PayPal donations via PodNova?
Sure. If you have a PayPal account, you can start accepting donations via PodNova immediately. If you don't have a PayPal account yet, create one first.
Does PodNova keep an amount of every donation?
No, we just make it as easy as possible for Channel owners to start accepting donations.
How come that my Channel shows up in a (sub)directory?
If you didn't set it manually in the Area for Channel Owners, then you probably have tags in your feed for iTunes to specify a category. We inherit these settings. As our directory is extended you do have the possibility to manually override the iTunes specific tags.
How can I get my Channel in a certain (sub)directory?
You can do so by clicking the icon which says 'Configure administrative settings for this Channel'. You then access a page where you specify the (sub)directories where you'd like your Channel to show up.
Can I change the (sub)directories where my Channel shows up?
Yes, you can always change your settings, see the answer on the question above.
In how many (sub)directories I can put my Channel?
You can get your Channel displayed in three different (sub)directories.
Do you provide statistics about my Channel?
Yes, we provide some basic statistics. You must claim your Channel first to have access to it.
Where can I find more information about who's behind PodNova?
You can read more about us on the About PodNova page.
Where can I find the terms of use?
You can find them on the terms of use page.
Where can I find the PodNova Blog?
Subscribe to our blog as we frequently announce new stuff there.
